Since Respondus Lockdown Browser locks down the environment, you will need to close any other applications or web browsers before you begin. • You can now login into Blackboard using your BearPass account. Installing the Respondus Lockdown Browser (Mac) • to download the Respondus Lockdown Browser installer.
• Go to the folder you extracted the files and run “setup.exe”. • Start the LockDown Browser to verify installation and then quit the LockDown Browser. • Re-enable any security software.
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Respondus LockDown Browser (LDB) is a customized browser that increases the security of online testing in Blackboard. LDB functions much like a standard browser; however, some options have been removed or behave differently.
Some exams require that you use the Respondus Lockdown Browser. When using the Lockdown Browser, you will be unable to print, copy, go to another URL, or access other applications. When an assessment is started, you will be locked in until it is submitted for grading. Trouble Shooting 'Help Center' Button in Respondus • Information for students on the 'help center' button that shows up in Respondus Lockdown Browser when the students need help trouble shooting Lockdown Browser while using Lockdown Browser • Information for Help Desk staff on the 'help center' button that shows up in Respondus Lockdown Browser when the students need help trouble shooting Lockdown Browser while using Lockdown Browser Collapse All Expand All. To install Respondus Lockdown Browser on your personal computer: • Download and install UW's Installer for Respondus Lockdown Browser.
Restart your Mac unchecking the option to re-open any windows. Download a fresh copy of LockDown Browser from your school's unique download link: where 'xxxxxxxxx' is your school's unique 9-digit Institution ID. (Do not use the web address with 'xxxxxxxxx'. It must be the 9-digit number provided to your institution.) 7. Re-install the browser.
Browser Compatibility Check To ensure everything is all set up, please perform the following compatibility check: 1.Sign in to the, and select a WebTest that has been set up to require Respondus LockDown Browser. 2.From the WebTest landing page, press Check Your Browser and follow the instructions. Using LockDown Browser From the WebTest landing page in the Web Platform, press Launch LockDown Browser. This opens the same page in Respondus LockDown Browser. To begin the test, press Start.
Secure your testing environment by using LockDown Browser powered by Respondus. Overview Respondus LockDown Browser® is a custom browser that locks down the testing environment within Hawkes. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. Once a WebTest is started within Respondus, students are locked into it until they submit it for grading. System Requirements Operating Systems Windows: 10, 8, 7 Mac: OS X 10.10 or higher Memory Windows: 2 GB RAM Mac: 512 MB RAM Latest LockDown Browser Versions Windows: Version 2.0.2.02, June 12, 2017 OS X: Version 2.0.2.01, July 5, 2017 Lab Editions If you are a computer lab manager, please make sure the latest Respondus LockDown Browser Lab Editions are installed.
Download a fresh copy of LockDown Browser from your school's unique download link: where 'xxxxxxxxx' is your school's unique 9-digit Institution ID. (Do not use the web address with 'xxxxxxxxx'. It must be the 9-digit number provided to your institution.) 7. Re-install the browser.
You will also want to make sure you have the latest version of Internet Explorer for Windows users and Safari for Mac users. • Make sure you only have one version of the most recent Java installed on your system.
If you experience errors while taking a test through the LockDown Browser, check your security settings in IE and the overall functionality of IE. IE should be reset to default security levels, and the exam should be tried again. The following tips may help to correct other problems encountered with Lockdown Browser. Only use Respondus LockDown Browser for testing purposes. If you attempt to use the browser to access additional course content, like lecture notes or worksheets, it may cause the program to encounter a problem and freeze or close. This usually occurs when the content you are attempting to access is a Word, PowerPoint or Adobe Acrobat related file. The browser cannot open the external program needed to run these files because of the browser’s restricted nature and it creates an internal error with the software.
Note: You can choose out of two calculator options: Basic and Scientific. Require student review within LockDown Browser: After enabling the setting, 'Require Respondus LockDown Browser,' you will have the option to require students to review their WebTests from within the LockDown Browser. Students will need to open the LockDown Browser when they would like to review their WebTest attempts.
• IE has to be 7.0 or higher • If IE has some sort of infection or not working properly, the LockDown Browser could error. Mac • OSX 10.5 or higher • Safari must be in proper working order. If you experience errors while taking a test through the LockDown Browser, check your security settings in IE and the overall functionality of IE. IE should be reset to default security levels, and the exam should be tried again. The following tips may help to correct other problems encountered with Lockdown Browser. Only use Respondus LockDown Browser for testing purposes.
However, if you have started the exam, the only known workaround is to restart your computer and address the pop-up windows before beginning the exam. If you lose your Internet connection while taking an exam or if you have outdated and/or multiple Java installations, the LockDown Browser and your computer may stop responding or freeze. Currently, the only way to resolve this issue is to do a hard shutdown (i.e. Unplugging all power from the computer including power cables and/or batteries if you are using a laptop). If you are missing your Start Menu, Task Bar or are unable to access the Task Manager after doing a hard reboot, you can restore these applications by restarting the LockDown Browser and exiting the software properly.
If you need to view these files, please use a regular browser like Mozilla Firefox. Important Note: Logging in as a non-administrator and then using “Run as Administrator” may not set the correct permissions. • Temporarily disable all security software. Contact the for additional assistance in disabling your security software. Do not “Google” for a link because these are campus specific. • When you start running the installer and get to the large button “LockDown Browser Click to install”, instead click the link “Problems with the installation program? You will be presented with an option to extract the files to a location of your choosing.
LockDown Browser • Shares properties with IE if on Windows machine • Shares properties with Safari if on a Mac. • Security Settings in browser Windows • IE has to be set to default security levels • Anything higher and JavaScript cannot be ran and cookies won’t be sent or received causing login and test taking errors. • IE has to be 7.0 or higher • If IE has some sort of infection or not working properly, the LockDown Browser could error. Mac • OSX 10.5 or higher • Safari must be in proper working order. If you experience errors while taking a test through the LockDown Browser, check your security settings in IE and the overall functionality of IE. IE should be reset to default security levels, and the exam should be tried again.
The installer file will be more than likely saved in the Downloads folder. • Double-click on the LockDownSFX.exe file to start the installation. If a Security Windows comes up asking if you want to run the file, Click Run • Click on the LockDown Browser, Click to Install button. • Choose Setup Language: Select English, click Next. • A 'Preparing setup' windows will run. On the Welcome Wizard, Click Next. • Accept the License Agreement, Click Next.
You can usually turn these programs off through the task tray or, in the case of the Dell Dock, by right clicking on the application and clicking Exit. In some rare instances, these programs running in the background can cause the LockDown Browser to lock up or stop responding.
For Windows systems, we suggest relaxing any security settings to “medium”, add “LockDown.exe” as a trusted application and “*.uwyo.edu” address as a trusted site in any security software. We strongly recommend using an Ethernet (wired) Internet connection with a speed of at least 512 Kbps or higher while taking your exam in LockDown Browser. If you use a wireless, USB modem, laptop connect card, or mobile hotspot connection during an exam, you are more likely to run into problems due to dropped/interrupted connections to the Canvas server. This is because the Canvas server is more bandwidth intensive (especially during exams) than normal Internet surfing. If you lose your Internet connection during the exam, it will lock up the browser and not allow you to save answers, move on to other questions, submit or exit the exam.
IE should be reset to default security levels, and the exam should be tried again. The following tips may help to correct other problems encountered with Lockdown Browser. Only use Respondus LockDown Browser for testing purposes. If you attempt to use the browser to access additional course content, like lecture notes or worksheets, it may cause the program to encounter a problem and freeze or close. This usually occurs when the content you are attempting to access is a Word, PowerPoint or Adobe Acrobat related file.
If you would like to share your opinion of Respondus – good or bad – send your comments to blackboard@se.edu.
LockDown Browser • Shares properties with IE if on Windows machine • Shares properties with Safari if on a Mac. • Security Settings in browser Windows • IE has to be set to default security levels • Anything higher and JavaScript cannot be ran and cookies won’t be sent or received causing login and test taking errors. • IE has to be 7.0 or higher • If IE has some sort of infection or not working properly, the LockDown Browser could error. Mac • OSX 10.5 or higher • Safari must be in proper working order.
How do I install the Respondus Browser? Visit one of the following links to download the browser - • - • - What does the Respondus browser do? • Assessments are displayed full-screen and cannot be minimized • Users cannot access other applications including email, messaging tools, screen-sharing, virtual machines etc.
Some programs like the Dell Dock and Google Toolbar run as a background process on your computer and will have to be shutdown before you can proceed in the LockDown Browser. You can usually turn these programs off through the task tray or, in the case of the Dell Dock, by right clicking on the application and clicking Exit. In some rare instances, these programs running in the background can cause the LockDown Browser to lock up or stop responding. Programs that use Java or the Internet such iTunes and other media managers, file sharing agents like Bittorent, and instant messenger applications have a higher risk of causing the LockDown Browser to lock up.
Using LockDown Browser From the WebTest landing page in the Web Platform, press Launch LockDown Browser. This opens the same page in Respondus LockDown Browser.
If you are missing your Start Menu, Task Bar or are unable to access the Task Manager after doing a hard reboot, you can restore these applications by restarting the LockDown Browser and exiting the software properly. Depending on your system, this could take several minutes and will cause you to lose time on the exam. In most cases, as long as the time has not expired, it should let you back into the exam. As soon as you have completed the exam, immediately e-mail your instructor to let them know what happened. Occasionally, Respondus will release a new version of the LockDown Browser. When a new version of LockDown Browser becomes available, the system will prompt you to update your installation of the software. Whenever you update your LockDown Browser, you may also want to do the following: • Make sure your system is up-to-date by installing all necessary system updates.
For your convenience, the latest versions can also be downloaded from the following links: LockDown Browser Student Editions Enable LockDown Browser for a WebTest To require that students use Respondus LockDown Browser, open your Grade Book and navigate to WebTests > Select a WebTest > Additional Settings. Here you will be able to select Require Respondus LockDown Browser for a given WebTest. Once this option is set, students will be required to launch the WebTest within a compatible Respondus LockDown Browser in order to open the assignment. Enable Calculator: After enabling the setting, 'Require Respondus LockDown Browser,' you will have the option to provide students with access to a calculator within the LockDown Browser. Place a checkmark in the check box for 'Enable Calculator' and Save Changes to activate this setting.
Select the option to close these programs from the prompts that appear. Sometimes the LockDown browser will be unable to close an application. You will need to manually close these applications before you can proceed. • From the Lockdown Browser, log in to at wyocourses.uwyo.edu • Go to the course which has the exam you want to take. • Take the test and submit it as you would normally.